Terms and Conditions of Service

At Rolvea, we are committed to offering a clear, safe, and transparent shopping experience. In this section you'll find the key information about our store and the conditions applicable to purchases made through the site.

Company identity

Rolvea is a brand operated by Ollie di Vlaich Michele, a sole proprietorship with registered office at Via Pracchiuso 48, 33100 Udine (UD), Italy, VAT number IT03098140308.

For any questions regarding orders, products, payments, shipping, returns, refunds, or after-sales support, you can contact us at info@rolvea.com or via the contact page available on the site.

Business model and policies

Rolvea sells its products through its own online store. We are committed to providing clear and accessible information about prices, product characteristics, shipping costs, delivery times, payment methods, returns, and refunds.

Before completing a purchase, we invite you to review our Shipping Policy, Returns and Refunds Policy, Privacy Policy, and these Terms of Service, so you are fully informed of the terms applicable to your order.

Secure purchases

Our site uses SSL protection and encryption systems to help protect data transmitted during browsing and the payment process. Payments are handled through secure, authorized providers, based on the methods available at checkout.

Customer support

We value customer feedback and are committed to handling requests, issues, or reports as quickly as possible. To receive support, please contact us through the channels indicated on this page or in the Contact section of the site.

Our customers' trust matters to us. That's why we work to maintain a clear, fair, and transparent business relationship.

This website is operated by Rolvea, a brand of Ollie di Vlaich Michele. Throughout the site, the terms “we,” “us,” and “our” refer to Rolvea and the party operating the store.

Rolvea makes this website available, including the information, tools, products, and services available on it, to you, the user, on condition that you accept these Terms of Service, together with the other conditions, policies, and notices published on the site or made available via links.

By visiting our site and/or purchasing a product from us, you use our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced on this page or available via links.

These Terms of Service apply to all users of the site, including, without limitation, visitors, customers, and users who interact with the content, products, or services available on the site.

We invite you to read these Terms of Service carefully before accessing or using our website. By accessing the site, browsing its pages, or making a purchase, you agree to be bound by these Terms. If you do not fully accept these Terms of Service, please do not use the site or make purchases through the store.

Any new features, tools, products, or services added to the store will also be subject to these Terms of Service, unless otherwise indicated. You can review the most up-to-date version of the Terms of Service on this page at any time.

We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to periodically check this page for changes. Continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform through which we sell our products.